How an International Phone Number Works
An international toll free phone number is a great way for businesses of all sizes to expand across borders or into additional international territories. Many countries use a variation of the 800 prefix for their toll free numbers, but whether you use a toll free or local number, you can forward calls from other countries to anywhere in the world: mobile phone, home office line, or call center locations. For example, if a business is located in New York and wants to expand to London all it has to do is get a local or toll free UK phone number and forward the calls back to its existing US phone number.
Having an international phone number establishes a degree of legitimacy in a foreign country that could not have happened without a local number in the area. You can even integrate a virtual international phone number with a wide array of features such as failover routing, hosted PBX, call recording, and time/day routing.
International Phone Number – Tips and Tricks
If your company wants to appear to be on an equal footing with its competitors and expand its offerings to other countries, you should consider buying and activating at least one international phone number. It’s the perfect way to give your brand a global footprint without needing to invest money, time, and resources in additional office space or staff in multiple locales.
Proper planning is key before the implementation of a new international number. For example, if a business is activating an Australia phone number, it will want to make sure that it can support its new customers in their language or dialect, and provide service in the proper time zones.
Which Businesses Should Use an International Phone Number?
Any business can utilize 1800 numbers to reach customers within the US, and any company that has customers (or wants to have customers) beyond the borders of its own country can benefit from an international phone number. Industries that have successfully used international numbers include:
- Call centers
- Advertising, creative, and marketing agencies
- Hotels and resorts
- IT professionals in global organizations
- Business consultants
- Internet and e-commerce companies
- Travel agencies
- Nonprofits and government organizations