Services

With 1800-Number.com, you will not only get a new international number–you’ll also get this amazing range of sophisticated features:

Routing

  • Instant Call Forward: Change your settings quickly and easily to forward calls to wherever you need them to go.
  • Unlimited Extensions: Using extensions with your new phone number makes it easy to route calls to the right person at the right time, especially if you have offices in different locations.
  • Time/Day Call Routing: Control where calls are forwarded during specified times of day and days of the week.
  • Sequential Ringing: Ensure that if the first number listed on your account does not answer, calls will be forwarded to additional numbers.
  • Simultaneous Ringing: Automatically forward calls to 15 different phone numbers that will ring at the same time.
  • Call Transfer: Instead of asking callers to dial another number, transfer their call to another extension, no matter where that may be.
  • VoIP Forwarding: In addition to forwarding calls through the traditional Public Switched Telephone Network (PTSN), 1800-Number.com is able to route phone calls across the internet.
  • Foreign Extension: Bypass voice menus and dialing extensions by simply dialing the number of the party.

Failovers

  • PSTN/PSTN: If calls can’t get to their primary PSTN number, 1800-Number.com will automatically forward the call to the backup PSTN number(s) you have listed.
  • SIP/SIP: Should your primary SIP destination not respond, 1800-Number.com will re-route your calls to the backup SIP destination(s) in less than one second.
  • Failover to Multiple Destinations: Setup failover routing using a combination of up to 15 PSTN numbers or SIP devices. This guarantees that no call will be lost.
  • SIP with PSTN Failover: Should an SIP device miss an incoming call, you can have the call forwarded to another destination instantly.

Phone Services

  • Fax-to-email: Faxes received by your phone number will be converted to .PDF or .TIFF files and forwarded to the email address designated by your account.
  • Customizable Caller Identification: Choose which ID is displayed every time you receive a call: the phone number, or the 1800-Number.com number that was dialed.
  • Country-Specific Ringback Tones: While many do not offer it,1800-Number.com is proud to have the capability to comfort the caller with authentic, country-specific ringback tones.

Voicemail and Menus

  • Voicemail-to-email: Have voicemail sent directly to your email, allowing you to listen to messages on your PC or smartphone.
  • Customizable Voice Menu: Create your own voice menu and 1800-Number.com will guide your callers to the right department to expedite their requests.

Call Administration

  • Online Control Center: You can access account information about your 1800-Number.com site through your computer anytime, anywhere.
  • New Local and International Phone Numbers Instant Activation: Set-up a local number to make it easy for international callers to contact you. Activating a new phone number takes just three minutes.
  • Phone Number Number Select: Choose your new phone number from our list of available international toll-free and local phone numbers.
  • Set-up Assistance: 1800-Number.com can guide you through the Online Control Center and help you set-up call forwarding and PBX features.
  • Real-Time Call History: Learn useful information about your customers’ call habits and high traffic call locations to help make decisions about outbound sales and follow-up.